Sydney Metro Decking (ABN 83 607 823 334) is committed to providing quality services and protecting your privacy. This policy outlines our obligations in managing your personal information.
We follow the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). You can access the APPs via the Office
of the Australian Information Commissioner.
What is Personal Information and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples include:
- Name
- Address
- Email address
- Phone number
We collect this information in various ways, including:
- Via telephone or email
- Through our website contact form at sydneymetrodecking.com.au
- Through social media platforms
We are not responsible for the privacy practices of any third-party services or websites linked from our own.
We collect your personal information for the primary purpose of providing our services, communicating with clients, and from time to time, for marketing.
We may also use your personal information for related secondary purposes, where you would reasonably expect such use or disclosure. You may unsubscribe from our marketing communications at any time by contacting us in writing.
Third Parties
Where reasonable and practicable to do so, we will collect personal information only from you. However, we may receive information from third parties, in which case we will take reasonable steps to ensure you are aware of it.
Disclosure of Personal Information
Your personal information may be disclosed in the following circumstances:
- To third parties, where you consent to the use or disclosure
- Where required or authorised by law
Security of Personal Information
We store your personal information in a manner that reasonably protects it from misuse, loss, and unauthorised access,
modification, or disclosure.
When your personal information is no longer needed for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it. However, some information is kept for a minimum of 7 years as part of our client recordkeeping obligations.
Access to Your Personal Information
You can request access to, or correction of, your personal information at any time. Please submit all requests in writing. Access is free, though we may apply an administrative fee for copying records. We may require identification before providing access.
Maintaining Your Personal Information
We aim to keep your personal information current and accurate. Please notify us promptly if any details change or are incorrect.
Policy Updates
This Privacy Policy may change. The latest version will always be available on our website.
Privacy Enquiries or Complaints
If you have any questions or concerns about your privacy or this policy, contact us:
Sydney Metro Decking
Email: chris@sydneymetrodecking.com.au
Phone: 0430 335 260
Business Hours: Mon – Sat, 8 am – 4 pm
ABN: 83 607 823 334