Sydney Metro Decking

Sydney Metro Decking (ABN 83 607 823 334) is
committed to providing quality services and protecting your privacy. This
policy outlines our obligations in managing your personal information.

We follow the Australian Privacy Principles (APPs)
under the Privacy Act 1988 (Cth). You can access the APPs via the Office
of the Australian Information Commissioner

What is Personal Information and why do we collect it?

Personal information is information or an opinion that
identifies an individual. Examples include:

  • Name
  • Address
  • Email
    address
  • Phone
    number
 

We collect this information in various ways, including:

  • Via
    telephone or email
  • Through
    our website contact form at [sydneymetrodecking.com.au]
  • Through
    social media platforms
 

We are not responsible for the privacy practices of any
third-party services or websites linked from our own.

We collect your personal information for the primary purpose
of providing our services, communicating with clients, and from time to time,
for marketing.

We may also use your personal information for related
secondary purposes, where you would reasonably expect such use or disclosure.
You may unsubscribe from our marketing communications at any time by contacting
us in writing.

Third Parties

Where reasonable and practicable to do so, we will collect
personal information only from you. However, we may receive information from
third parties, in which case we will take reasonable steps to ensure you are
aware of it.

Disclosure of Personal Information

Your personal information may be disclosed in the following
circumstances:

  • To
    third parties where you consent to the use or disclosure
  • Where
    required or authorised by law
 

Security of Personal Information

We store your personal information in a manner that
reasonably protects it from misuse, loss, and unauthorised access,
modification, or disclosure.

When your personal information is no longer needed for the
purpose for which it was collected, we will take reasonable steps to destroy or
permanently de-identify it. However, some information is kept for a minimum of
7 years as part of our client recordkeeping obligations.

Access to Your Personal Information

You can request access to, or correction of, your personal
information at any time. Please submit all requests in writing.

Access is free, though we may apply an administrative fee
for copying records. We may require identification before providing access.

Maintaining Your Personal Information

We aim to keep your personal information current and
accurate. Please notify us promptly if any details change or are incorrect.

Policy Updates

This Privacy Policy may change. The latest version will
always be available on our website.

Privacy Enquiries or Complaints

If you have any questions or concerns about your privacy or
this policy, contact us:

Sydney Metro Decking 
Email: chris@sydneymetrodecking.com.au
Phone: 0430 335 260
Business Hours: Mon – Sat, 8 am – 4 pm

ABN: 83 607 823 334